C.R.I. Picks - Subscription Refunds & Cancellations
At C.R.I. Picks, we strive to provide exceptional horse racing prediction services. This Refund Policy outlines the terms and conditions for refunds, cancellations, and billing for our premium subscription services.
This policy applies to all paid subscriptions and premium services offered by C.R.I. Picks. Our free predictions for Caymanas Park remain available to all users at no charge.
Full refund available for new subscribers who cancel within 7 days of their first subscription purchase, provided they have not accessed premium predictions.
Full or partial refunds available when service is unavailable due to technical problems on our end for extended periods (48+ hours).
Full refund for duplicate charges, incorrect billing amounts, or unauthorized charges processed due to system errors.
No refunds are available based on prediction accuracy, racing results, or gambling losses. Predictions are opinions only.
No pro-rated refunds for partial month usage. Cancellations are effective at the end of the current billing period.
No refunds for general change of mind after the 7-day trial period has expired and content has been accessed.
| Time Period | Condition | Refund Status | Requirements |
|---|---|---|---|
| 0-7 Days | New subscriber, no content accessed | Full Refund | Cancel before accessing premium predictions |
| 0-7 Days | New subscriber, content accessed | Case by Case | Exceptional circumstances only |
| 8-30 Days | Technical issues (48+ hours downtime) | Partial Refund | Documented service interruption |
| 8-30 Days | Billing errors | Full Refund | Documented billing mistake |
| 31+ Days | General cancellation | No Refund | Cancellation effective end of period |
| Any Time | Unauthorized charges | Full Refund | Proof of unauthorized access |
You can cancel your subscription at any time through the following methods:
When you cancel your subscription:
Email support@cripicks.com with your refund request, including your account details and reason for the request.
Include your email address, subscription details, transaction ID, and specific reason for the refund request.
Our team will review your request within 3-5 business days and determine eligibility based on this policy.
You will receive an email with our decision and, if approved, details about the refund processing timeline.
Approved refunds are processed within 5-10 business days to your original payment method.
To process your refund request efficiently, please provide:
All premium subscriptions are billed in advance and automatically renew unless cancelled:
We accept the following payment methods:
All prices are displayed in USD. Local taxes may apply based on your jurisdiction and will be calculated at checkout where required by law.
Free trial offers are available for new subscribers only and include:
To avoid charges during your free trial:
In cases of significant service disruption (48+ hours), we may offer:
If you dispute a charge with your credit card company:
If we terminate your account for Terms of Service violations:
Our refund policy explicitly excludes:
We encourage responsible gambling and provide:
C.R.I. Picks (Caymanas Racing Intelligence)
Based in Jamaica
Email: support@cripicks.com
Subject Line: "Refund Request - [Your Account Email]"
Website: https://cripicks.com
We may update this Refund Policy from time to time to reflect changes in our business practices or legal requirements. When we make significant changes:
This Refund Policy is designed to be fair and transparent while protecting the digital nature of our services.
Disclaimer: This is a template for informational purposes. Consult with a qualified attorney for legal advice specific to your situation.
Last Updated: January 1, 2025 | Version 1.0